Account transfer procedure guide
[To members using the old official website]
Thank you for your continued use of the Brand City official website.
The official website has been renewed!
The new site makes it easier to find products and allows for smoother shopping thanks to features such as a simple preview function on the list page and improved search functions.
Due to the renewal, we would like to inform members who have been using the old site about account transfer. We apologize for the inconvenience, but please read the notes below and proceed with the procedure.
About accounts
Account information from the old site will not be carried over to the new site, so please register as a new member from the account registration page.
~About your official website exclusive coupons ~
For any coupons you have, the valid coupon value will be exchanged for points that can be used on the new site at a rate of 1 point = 1 yen.
*On the new site, you will receive points worth 2% of your purchase amount.
After completing your membership registration on the new site, please fill in the necessary information in the template below and contact us via the inquiry page.
====Template=========
[I would like to transfer the coupons available only on the official website]
・Account email address:
(For those who registered on the old official website)
·email address:
·Your phone number:
·Address:
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*Other inquiries can also be made via the above page.
~About order data~
Order data from the old site will not be carried over, so if you have any inquiries about orders placed before the migration, please contact us via the same inquiry page.
====Template=========
[Regarding ordering information on the old official website]
·Content of inquiry:
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The new site will not only improve the functionality, but all of our staff will also work to further enhance our services, including offering campaigns exclusive to the official site, so we hope you will continue to patronize us.
