Watch Warranty period

- For new, unused watches: 
    If a brand-new, unused (condition rating N, NS) watch has a failure within one year from the date of purchase, we will repair it free of charge.

- For used watches: 
    If a Used (condition rating S and below) watch has a failure within six months from the date of purchase, we will repair it free of charge.


    The following cases will not be covered even if they are within the warranty period.
  - When our store determines that there is no problem with the quality or functionality.
  - Breakdown or damage caused by improper use.
  - Damage to the exterior parts such as the case, belt, windshield (crystal), and crown.
  - Breakdown due to breakage of the winding stem, balance staff, and mainspring of the winding watch.
  - Breakdown due to battery leakage.
  - Breakdown or malfunction due to moisture or foreign objects entered into the watch.
  - Damage caused by accidents or natural disasters such as earthquakes, fires, and floods.
  - If disassembly or repair is performed by a store other than ours.

    The battery installed in the watch at the time of shipment is a monitor battery for checking operation, so even if it is within the warranty period, a charge will be incurred for battery replacement.
    If the battery runs out within the warranty period, please contact us.